RYANES Network Member Onboarding Guide

Aligned to the SaaS² Governance Framework

1. Purpose

This document defines the onboarding, compliance, and operational procedures for external organizations (“Network Members”) participating in the RYANES Sales-as-a-Service (SaaS²) ecosystem.It establishes the standards for eligibility, verification, integration, and governance under which Network Members’ products or services are represented and sold by RYANES Agents.

2. Nature of Participation

Network Membership is non-subscription-based and performance-driven.There are no fees, retainers, or service charges for participation.RYANES Holdings Co., Ltd. (Japan) and RYANES Holdings Inc. (Canada) act as the central merchant of record for transactions generated through the SaaS² infrastructure.Network Members authorize RYANES to:

  • Represent and promote their approved products or services through RYANES Agents;
  • Process customer payments through RYANES’ central Stripe gateway;
  • Deduct applicable commissions and fees; and
  • Remit the remaining balance as a verified payout to the Network Member.

3. Eligibility

To qualify as a Network Member, an organization must:

  • Offer legitimate and verifiable products or services;
  • Maintain clear ownership and rights to all products submitted;
  • Comply with relevant consumer protection and data privacy laws;
  • Accept telemetry-based verification as the sole determinant of sales and payouts; and
  • Agree to the RYANES Governance and Transparency Standards outlined in this Guide.

RYANES reserves the right to approve or reject any application without obligation to provide reason.

4. Application & Verification Process

Stage Description
1. Submission Network Member submits application via Join form with business details, corporate documentation, and product overview.
2. Preliminary Review Governance Committee assesses legitimacy, fit, and compliance risk.
3. Verification Includes business registration confirmation, director identity verification, and review of online presence.
4. Agreement Approved applicants receive the Network Member Agreement outlining revenue share terms.
5. Integration Products or services are converted into SaaS² modules for assignment to Agents.
6. Activation Telemetry and payout integration are tested, and the module is made live within the network.

Average timeline: 2–4 weeks depending on documentation completeness.

5. Required Documentation

Network Members must provide:

  • Certificate of incorporation or equivalent proof of business registration
  • Identity verification for authorized representative
  • Registered business address and tax number
  • Product or service description (minimum 300 words)
  • Pricing and fulfillment details
  • Company logo and relevant marketing materials (optional)

Incomplete submissions may delay review or result in rejection.

6. Integration & Telemetry

  1. Module Creation – Each approved product or service is formatted as a SaaS² module.
  2. Tracking Activation – The module is assigned a telemetry ID to record all Agent-generated sales and engagement metrics.
  3. Merchant Processing – RYANES acts as the central merchant of record through Stripe.
  4. Agent Access – Approved Agents may promote the module through the SaaS² portal.
  5. Performance Monitoring – Real-time telemetry provides transparent reporting on leads, conversions, and revenue.

7. Payment Flow

All customer payments are processed by RYANES Holdings as the merchant of record.
Revenue is distributed according to the following structure:

  1. Customer Payment → RYANES Stripe Gateway
  2. Verification → Telemetry confirms sale
  3. Commission Distribution:
  • Agent commission (PayPal payout)
  • RYANES infrastructure fee (retained by RYANES)
  • Remaining net revenue remitted to Network Member

Payouts are issued monthly (net-30) following verification.All transactions are logged within the Telemetry Ledger and reflected in the Network Member Portal.

8. Governance & Compliance

Network Members agree to operate under RYANES’ core governance principles:

  • Transparency — All transactions verified through telemetry.
  • Integrity — Honest representation of products and offers.
  • Accountability — Adherence to all terms and legal requirements.
  • Ethical Conduct — No fraudulent, misleading, or manipulative practices.

Failure to comply may result in suspension or permanent removal from the network.

9. Security & Infrastructure Standards

Network Members must maintain appropriate cybersecurity measures, including:

  • SSL/TLS certificates on any hosted resources;
  • Secure storage of customer data;
  • Immediate notification to RYANES of any data breach (within 24 hours).

Non-compliance with security standards may result in suspension until remediation is verified.

10. Quality & Fulfillment Assurance

Network Members must fulfill all confirmed orders accurately and within agreed timelines.Consistent failure to meet fulfillment standards or repeated customer disputes may result in removal of the associated module or termination of membership.

11. Risk Classification & Review

Each Network Member is assigned a classification based on governance and performance:

Tier Criteria Review Frequency
A Proven fulfillment, high reliability Annual
B Moderate history, some variance Semi-annual
C New or probationary Quarterly

Risk tier determines review frequency and eligibility for co-marketing programs.

12. Corporate Social Responsibility

RYANES encourages all Network Members to adopt sustainable and ethical business practices consistent with ISO 26000 and UN Global Compact principles.

Environmentally responsible or socially beneficial businesses may be prioritized for promotion within the SaaS² network.

13. Audit & Compliance Cooperation

Network Members must cooperate with audits of telemetry, transaction, and fulfillment data upon written request by RYANES or relevant regulatory authorities.

Audit findings will be shared with the Network Member for response and correction prior to any formal action.

14. Dispute Resolution

All disputes must first undergo internal review in the following order:

  1. Operational inquiry through Portal Support;
  2. Governance Committee evaluation;
  3. Final resolution by RYANES Holdings’ Executive Review.

If no agreement is reached, disputes will be settled under the governing law specified in Section 17.

15. Exit & Account Wind-Down

Network Members may terminate participation by providing written notice with 30 days’ lead time.
RYANES will:

  • Remove live modules;
  • Complete pending transactions; and
  • Provide data export and settlement statements for up to 30 days post-termination.

RYANES may also initiate removal for cause, following notice under the Suspension and Termination provisions.

16. Suspension & Termination

RYANES may suspend or terminate Network Membership for:

  • Fraudulent or unethical behavior;
  • Breach of security or confidentiality;
  • Repeated unfulfilled orders or customer complaints;
  • Violation of this Guide or other policies.

Suspension notice will be issued through the Portal; members may respond within five (5) business days before a final decision is made.

17. Governing Law & Jurisdiction

This Guide is governed by the laws of:

  • Japan (Asia-Pacific operations), and
  • Ontario, Canada (North American operations).
    Any disputes shall be subject to the exclusive jurisdiction of courts in Tokyo or Toronto.

18. Contact

Japan Head Office
RYANES Holdings Co., Ltd. • Tokyo, Japan

North America Operations
RYANES Holdings Inc. • Toronto, Canada

19. Acknowledgement

By completing the onboarding process and authorizing RYANES to represent their products or services, the Network Member confirms that it has read, understood, and agrees to this Guide and all applicable RYANES governance policies, including:

  • Affiliate / Agent Policy
  • Terms & Conditions
  • Privacy Policy